At Profad Care Agency we provide 24- hour Live-in Care and Domiciliary Care in the comfort and security of your own home. Our services range from a 24-hour Care agency program, Home help for the elderly to Care that can start from just 30 minutes per visit. In addition to this, we provide Day and Night Sitting Services and Respite Care. Our Live-in Care Service is provided throughout the London from our Head Office in Peckham which is based in the South East of London. Our Hourly visits are provided in Southwark and surrounding areas.
At Profad Care Agency we pride ourselves on the standard of care that we deliver. We believe that it is our attention to detail that sets us apart from any other company. Our clients needs and wishes are continuously maintained throughout contact and our quality assurance processes.
We believe in keeping our clients and their families updated. As well as providing much-needed reassurance, it also allows us to reassess and review our clients’ needs and adjust their care accordingly. Plus, our 24-hour team adds an extra level of support.
● To provide a service that fully satisfies the needs and expectations of individuals in their own homes.
● To respond positively to feedback from our Service Users, their families and carers, other health and social care professionals and our own staff.
● To build and retain a stable, committed and highly trained workforce.
● To actively seek and value the contribution made by informal carers, families and relevant others in care.
● To continuously seek ways in which our services can be improved.
● To protect our Service Users and Staff from hazards and abuse.