At Profad Care Agency we provide 24- hour Live in Care and Domiciliary Care in the comfort and security of your own home. Our services range from a 24-hour Care agency programme, Home help for the elderly to Care that can start from just 30 minutes per visit. In addition to this we provide Day and Night Sitting Services and Respite Care. Our Live in Care Service is provided throughout the London from our Head Office at Ilderton Road off Old Kent Road which is based in the South East of London. Our Hourly visits are provided in Southwark and surrounding areas
At Profad Care Agency we pride ourselves on the standard of care that we deliver. We believe that it is our attention to detail that sets us apart from any other company. Our clients needs and wishes are continuously maintained through close contact and our quality assurance processes. At Profad Care Agency we pride ourselves on the standard of care that we deliver. We believe that it is our attention to detail that sets us apart from any other company. Our clients needs and wishes are continuously maintained throughout contact and our quality assurance processes.
To be the first choice provider of services supporting individuals in their own homes, through partnership, quality and staff ownership.
To provide a service that fully satisfies the needs and expectations of individuals in their own homes
To respect the individuality of our Service Users
To actively seek and value the contribution made by informal Carers, families and relevant others in care planning
To respond positively to feedback from our Service Users, their families and Carers, other health and social care professionals and our own staff
To continuously seek ways in which our services can be improved
To protect our Service Users and Staff from hazards and abuse
To build and retain a stable, committed and highly trained workforce by sharing ownership of the company with them all
Profad Care Agency believes that palliative and end of life care should be person centred and the needs and wishes of the Individual should be recognised and acted upon. We will initiate discussions as early as possible to establish the needs and wishes of the Individual such as where and how they would like to die and any culturally appropriate methods which may be required.
Profad Care Agency ensures we communicate effectively with the individual, families and friends as well as any other advocates involved in the Individuals care and support. We will provide support for Carers and families during this difficult time including during the illness of their loved ones and after their death. The Individual’s Carer/s, families and friends have a vital role in the care and support delivery with palliative and end of life care, and we will ensure they are fully supported during this time.
Profad Care Agency believes the best service for end of life care is delivered through a holistic approach. We believe this is achieved though working in partnership with the Individual, the Carer/s, Family as well as other healthcare professionals and voluntary and community sector groups, to ensure service quality promotes independence, choice and promotes social interaction.
Profad Care Agency ensures specialist palliative and end of life care teams provide this service. Each member of the team has been trained on how to deliver this service sensitively and effectively. Care teams are carefully selected and matched to each Individual to ensure they feel comfortable, safe and confident with their care team. We also ensure continuity of care, ensuring it is the same care team at all times.